Privacy Policy

Effective Date: September 14, 2026
Last Updated: September 14, 2026

This Privacy Policy describes how LAV Permit Inc. ("Company," "we," "us," or "our"), a California corporation operating the website fuelpermitoregon.com and the related mobile-friendly web application (collectively, the "Site"), collects, uses, discloses, and protects information about visitors and customers ("you") who use the Site to apply for Oregon trip permits, extended weight permits, and related services (the "Services").

By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

1. Who We Are

LAV Permit Inc. is a California corporation. This Privacy Policy applies to fuelpermitoregon.com and to information collected through the Services, including our online application forms and our virtual assistant ("Jennifer").

Contact information:

• Phone: (503) 862-6399
• Email: support@oregonfuelpermit.com

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

When you use the Site to request a permit, contact us, or otherwise interact with the Services, we may collect:

• Identity and contact information: name, company name, phone number, email address.
• Carrier and vehicle information: USDOT number, unit number, vehicle year/make, VIN, license plate number and state, plate type, gross vehicle weight, number of axles, ownership and leasing information, and commodity carried.
• Trip information: direction of travel, entrance and exit points, route and stops, mileage, trip start date, and permit type/tier selected.
• Communications: messages you send us through the contact form, email, phone, or the Jennifer chat assistant, including the content of those communications.
• Payment-related information: billing details necessary to process your payment. Full payment card numbers are entered directly into our payment processor's secure interface and are not collected, transmitted to, or stored on our servers (see Section 4).

2.2 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain technical information, including:

• IP address, browser type and version, device type, operating system, and general location (city/region level) inferred from your IP address.
• Pages viewed, referring/exit pages, links clicked, dates and times of visits, and similar usage data.
• Information collected through cookies, pixels, and similar tracking technologies, including for advertising measurement (see Section 6).

2.3 Information Stored on Your Device

If you add the Site to your device's home screen (installable web-app functionality), certain previously entered application details may be saved locally in your browser's storage on that device to make it easier to complete a future application. This information is stored only on your own device, is never transmitted to us unless and until you submit an application, and can be cleared by you at any time through the Site or your browser settings. It is not synced across devices and is not accessible to us.

3. How We Use Your Information

We use the information we collect to:

• Process, prepare, and issue the permit(s) you request, and communicate with you about your application and its status;
• Process payments and send payment confirmations and receipts;
• Respond to inquiries submitted through our contact form, email, phone, or the Jennifer chat assistant;
• Operate, maintain, and improve the Site and Services, including troubleshooting and security;
• Send you service-related communications (for example, confirmations, order updates, and responses to your requests);
• Measure and improve the effectiveness of our advertising campaigns;
• Comply with legal obligations, enforce our Terms and Conditions, and protect the rights, property, and safety of the Company, our customers, and others; and
• With your consent or as otherwise permitted by law, for any other purpose disclosed to you at the time the information is collected.

We do not sell your personal information for money. Please see Section 8 regarding "sharing" for cross-context behavioral advertising under California law.

4. Payment Processing

All payments made through the Site are processed by Stripe, Inc., a third-party payment processor. Payment card information is entered directly into Stripe's secure payment interface and is transmitted directly to Stripe; we do not receive, process, or store your full card number, CVV, or other sensitive payment card data on our systems. Stripe's use of your information is governed by Stripe's own privacy policy, available at stripe.com/privacy. We receive limited transaction information from Stripe (such as payment status, amount, and a payment identifier) to confirm your order and provide the Services.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who perform services on our behalf, including:
  • Stripe, Inc. – payment processing.
  • Supabase – secure database hosting for application submissions.
  • Netlify, Inc. – website hosting and infrastructure.
  • Resend – transactional email delivery (for example, order notifications and responses to contact-form messages).
  • Anthropic, PBC – to power the "Jennifer" virtual assistant; messages you send to Jennifer are processed to generate a response but are not used to fulfill your permit application unless you separately submit that information through the application form.
  • OpenRouteService – route/mileage and address-autocomplete calculations based on location information you enter (such as a starting city or ZIP code).
  • Google (Google Ads, Google Search Console, Google Business Profile) – advertising delivery and measurement, and website performance/indexing.
• Government authorities and third parties, where required to issue, verify, or support your permit, or where required by law, regulation, legal process, or governmental request.
• Professional advisors, such as attorneys, accountants, and auditors, in connection with the operation of our business.
• Successors, in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction, subject to standard confidentiality arrangements.

These service providers are authorized to use your information only as necessary to provide their services to us and are contractually obligated to protect it.

6. Cookies and Advertising Technologies

The Site uses cookies, pixels, and similar technologies for:

• Essential functionality — enabling the application flow and remembering your progress within a session.
• Analytics — understanding how visitors use the Site (for example, via Google Search Console and related tools).
• Advertising — measuring the performance of our Google Ads campaigns, including conversion tracking that records when a visitor who clicked one of our ads completes a permit payment.

You can control cookies through your browser settings, including blocking or deleting cookies. Doing so may affect the functionality of the Site. Where required by applicable law, we will obtain your consent before placing non-essential cookies.

We currently do not respond to browser "Do Not Track" signals, as there is no common industry standard for how to interpret them.

7. Data Retention

We retain the personal information described in this Policy for as long as necessary to:

• Provide the Services and fulfill the purpose for which the information was collected (including issuing your permit and responding to related inquiries);
• Comply with our legal, tax, accounting, and regulatory obligations; and
• Resolve disputes and enforce our agreements.

Application and payment records are generally retained for the period required to support recordkeeping obligations related to permits and payments. Locally stored device information (Section 2.3) remains on your device until you clear it or uninstall the Site as a home-screen app.

8. Your Privacy Rights

8.1 California Residents (CCPA/CPRA)

If you are a California resident, you have the right, subject to certain exceptions, to:

• Know/Access the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it;
• Delete personal information we have collected from you, subject to certain exceptions (for example, information we need to retain to complete a permit application, comply with law, or for security purposes);
• Correct inaccurate personal information we maintain about you;
• Opt out of the "sale" or "sharing" of your personal information. We do not sell personal information for money. To the extent our use of advertising cookies for cross-context behavioral advertising is considered "sharing" under California law, you may opt out using your browser's cookie controls or by contacting us at the information in Section 1; and
• Non-discrimination for exercising any of these rights.

To exercise these rights, contact us at support@oregonfuelpermit.com or (503) 862-6399. We will need to verify your identity before processing certain requests, which may require you to provide information matching what we have on file (such as your name and email address associated with an application). You may designate an authorized agent to make a request on your behalf in accordance with applicable law.

8.2 Other U.S. State Privacy Laws

Depending on your state of residence, you may have similar rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing, such as targeted advertising. If you are a resident of a state with an applicable comprehensive privacy law, you may exercise these rights by contacting us using the information in Section 1.

8.3 Oregon Applicants

Because our Services relate to Oregon commercial vehicle permits, all of the information you submit may also be provided to or verified against Oregon Department of Transportation records or other relevant authorities as necessary to issue your permit.

9. Data Security

We use administrative, technical, and physical safeguards designed to protect your personal information, including encrypted data transmission (HTTPS), restricted and token-based access to our administrative systems, and use of reputable third-party infrastructure providers (Section 5). No method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

10. Children's Privacy

The Site and Services are intended for business use by commercial motor carriers, drivers, and dispatchers, and are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. Third-Party Links

The Site may contain links to third-party websites (for example, Stripe's payment page or Oregon state resources). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. International Users

The Services are intended for users located in the United States and for permits related to travel within Oregon. If you access the Site from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Policy on this page with a revised "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

LAV Permit Inc.
Phone: (503) 862-6399
Email: support@oregonfuelpermit.com
Website: fuelpermitoregon.com